Thanks for taking the time to fill out our survey!
Your responses will help us tailor library services to meet the needs of our community.
start
 
Do you have a library card? *

     
 
How often do you visit the library? *


 
How would you rate the following services?

 
Customer service *

 
Programs

Programs include computer classes, story times, author visits, after school activities, etc.
 
Physical space *

 
Collection *

Do we have the right books, DVDs, audiobook CDs, magazines, etc.?
 
Electronic resources

Are we offering the right e-books and databases (Ancestry, for example)?
 
Internet access

 
Hours of operation *

 
How are we doing overall? *






 
How important are the following to you?

 
Borrowing materials *

Books, DVDs, etc.
 
Comfortable reading areas *

 
Research assistance *

 
Programs and events for children *

 
Programs and events for adults *

 
Computers *

 
Printer *

 
Scanner *

 
Copier *

 
Fax machine *

 
Library staff to help with using computers, copiers, etc. *

 
Inter-library loan *

Borrowing materials from other libraries
 
Internet access *

 
Library website *

 
Library social media like Facebook, Instagram, etc. *

 
Online catalog *

 
Electronic resources *

E-books, e-magazines, and research databases like Ancestry, Consumer reports, etc.
 
Newspapers and magazines *

 
Bookmobile *

We provide library materials to homebound patrons at selected senior living commmunities
 
Overall importance of the library *

 
How often do you use the following library materials or services?

 
Spend time in the library *

How often do you stay awhile, beyond just returning or checking out materials?
 
Ask a reference question *

 
Online catalog *

 
Check out books in print form *

 
Magazines or newspapers in print form *

 
Borrow e-books or e-magazines through OverDrive or other platforms *

 
Subscription databases like Ancestry or Consumer Reports *

 
DVDs *

 
Library computers *

 
Library wifi *

 
Scanner, copier, or fax machine *

 
Get help using computers or other technology *

 
Library website *

 
Library social media like Facebook or Instagram *

 
Children's programming or events *

 
Adult programming or events *

 
Reserve meeting room space *

 
What do you value most about the library? *

 
Do you have any suggestions for improving the library?

 
Other comments

Please share anything else that you would like us to know about your experience with the library, ideas, or concerns.

Remember to include your contact information if you would like a response from a library staff member.
 
Focus group

If you'd be willing to participate in a focus group to help improve the library, please email us at info@potsdamlibrary.org or call us at 315-265-7230, or add your contact information here and we'll be in touch.
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